Reviews

We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!

Beth Henley-GeiseBeth Henley-Geise

We love how the staff cares for our animals! Friendly, professional, knowledgeable.

Eileen HumistonEileen Humiston

My cat is my first pet, and this is the only place I’ve taken him to, so I don’t have anything else to go on. However, this place is amazing. We have been for a couple of routine checkups, and also to have an issue checked out. The entire staff is so friendly and great with my cat. It’s never been super busy when we’re there, which I like because it means no room full of dogs freaking my cat out. They are thorough and take their time making sure everything is good. Dr. Bettencourt is always super nice and down to earth. One of my favorite things about this place is how non-pushy they are. They suggest certain vaccines, checks, etc. and then print out a price sheet for you. Then they give you time to decide while they’re in the other room. They will let you know which ones are most important if you’re tight on money. They even include my 8 y/o in the conversations which I appreciate. I’m extra impressed, because Dr. Bettencourt himself called this morning to see how my cat’s ear infection is doing. Definitely will never be going anywhere else!!

Duane LongDuane Long

All staff helpful and friendly and love animals. Both doctors are very knowledgeable. Just tried their curbside service yesterday and was very impressed!

Denise CreekpaumDenise Creekpaum

I love this place
I used to go to Valley Oak
At least here I KNOW WHO TREATS MY PETS
Thanks Dr B
Skye is feeling great ���

Suzette Malotte WardSuzette Malotte Ward

What can i say?
This vet gave us hope and clarity to our pomchi's recovery from a pit bull attack! He was very lucky to survive and luckier to be given the excellent care he received here.

Eileen Suzanne ChavezEileen Suzanne Chavez

Best Veterinary Doctor and staff in Chico!

Jennie HydeJennie Hyde

We found the right place for our dog Maddie .The nicest Vet and staff in town .By the way Dr.Bettencourt Maddie didn’t need her meds for travel.She was great even in the hotel.Has loved the dog park at Del Mar beach .Thank you so much .

Mandi RaeMandi Rae

Dr Bettencourt and his staff are wonderful. We have taken our 3 dogs in for routine care many times, emergency wound treatment twice, and a neuter procedure. They are friendly, knowledgeable, and caring. Dr Bettencourt answered my questions, took great care of my fur babies, and called me in the evening after surgeries to check up on their status and provide treatment information. So glad we found a great veterinarian!

Diane Gustafson ForresterDiane Gustafson Forrester

Absolutely, a great, caring, place to bring your beloved pet!

Theresa TuckerTheresa Tucker

I highly recommend Dr. Bettencourt and his staff, they are very pet friendly, professional and clean. They go way out of their way to make you and your pets feel welcome. Dr. Bettencourt spends quality time with you and your pet and clearly explains everything to you so you can understand what is going on with your pets. His prices are very reasonable. I would highly recommend taking your pets to see Dr. Bettencourt and his staff.

Anthony V.Anthony V.

I have 3 small dogs....one got deathly ill....poison.......bad rat........something got into her digestive tract......this chow hound had not eaten for 3...

S B.S B.

I took my pup in for her set of shots and it was our first time in. Extremely nice staff and Dr. Bettencourt is the best vet I've come across in a long...

Eric HulenEric Hulen

Came in to get a checkup since my little pug had been around a parvo dog and I was very worried. Dr. Matthew Bettencourt answered all my questions and gave me great tools to help both prevent and care for a possible sick puppy.

Later that week he personally called me up to check in on my pug. This is just one of many examples of why this Vet is the best.

April SeniorApril Senior

Dr Bettencourt and his staff are the best vets I have ever been to. They are thorough and compassionate and knowledgeable. Their facility is clean and easy to access. They take the time to keep in contact with pet owners about treatments and options. I have nothing negative to say about these wonderful pet caregivers.

Nora WinnNora Winn

Great Dr.s
everyone is very professional and kind
Leonora

Shannon SinkovichShannon Sinkovich

just got home from my first visit. my pup is only 6 months old and was extremely excited about the new place and had a freak out when other dogs started coming in (sorry about that, we're still working on how to behave around other dogs). the staff here was understanding and quickly got him into a room so he could calm down. My visit was pleasant and I felt like they took the time to talk to me about any questions I had and were great at handling my extremely hyper dog. Will definitely make this my go to vet in Chico!

Shelly DenhamShelly Denham

When NOOOO one would save my melly belly chico creek did thank you again

Brenda ChittendenBrenda Chittenden

We moved home 4 years ago, and Dolce, (my Yorkie) had gone to the emergency vet for a wedged bladder stone. He needed surgery, but the price they quoted was astronomical. I called around, and the office staff by phone alone, made me feel like this was “our” new Vet. Recently Dolce has been having more issues, including another bladder stone. Every time I’ve taken Dolc in, Dr. Bettencourt and his staff have been incredible! Kind, knowledgeable, and trustworthy. They aren’t out for your money. They care about you, and your pet. We had some decisions to make today, and several different options. Dr. Bettencourt is honest and he and I worked out a health plan that I think is just right for my baby boy. I wouldn’t trust him with any other Vets office! Thank you Dr. B and staff, for always having our best interest at heart!

Jennifer Ruehle ElliottJennifer Ruehle Elliott

I don't trust my pets with just anyone - and when Dr. Bettencourt moved his practice from Ceres to Chico, it would have been very easy for me to find a local vet. Isn't it ridiculous to drive almost 3 hours for veterinary care? Well...no. I worked with Dr. B and Wendy before I became a teacher, and I can safely say there is not a more caring, more talented, more knowledgeable team anywhere. When my cat needed extensive dental surgery and my dog had a weird rash, I packed everybody up and headed to Chico! Now everyone is feeling much better (though the dog is horrified at the cone of shame he has to wear), my checking account didn't suffer as much as I had feared it would, and I know my pets got the best care for their individual needs. Thank you, Dr B, Wendy, and the delightful ladies at the front desk for your warmth, your compassion, and your excellent care!

Vyvette MossmanVyvette Mossman

Thankful for a Vet who cares about the animals, plus he doesn't charge you an arm & a leg to take care of them!

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