Reviews

We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!

Theresa TuckerTheresa Tucker

I highly recommend Dr. Bettencourt and his staff, they are very pet friendly, professional and clean. They go way out of their way to make you and your pets feel welcome. Dr. Bettencourt spends quality time with you and your pet and clearly explains everything to you so you can understand what is going on with your pets. His prices are very reasonable. I would highly recommend taking your pets to see Dr. Bettencourt and his staff.

Jennifer Ruehle ElliottJennifer Ruehle Elliott

I don't trust my pets with just anyone - and when Dr. Bettencourt moved his practice from Ceres to Chico, it would have been very easy for me to find a local vet. Isn't it ridiculous to drive almost 3 hours for veterinary care? Well...no. I worked with Dr. B and Wendy before I became a teacher, and I can safely say there is not a more caring, more talented, more knowledgeable team anywhere. When my cat needed extensive dental surgery and my dog had a weird rash, I packed everybody up and headed to Chico! Now everyone is feeling much better (though the dog is horrified at the cone of shame he has to wear), my checking account didn't suffer as much as I had feared it would, and I know my pets got the best care for their individual needs. Thank you, Dr B, Wendy, and the delightful ladies at the front desk for your warmth, your compassion, and your excellent care!

Beth Henley-GeiseBeth Henley-Geise

We love how the staff cares for our animals! Friendly, professional, knowledgeable.

Eileen HumistonEileen Humiston

My cat is my first pet, and this is the only place I’ve taken him to, so I don’t have anything else to go on. However, this place is amazing. We have been for a couple of routine checkups, and also to have an issue checked out. The entire staff is so friendly and great with my cat. It’s never been super busy when we’re there, which I like because it means no room full of dogs freaking my cat out. They are thorough and take their time making sure everything is good. Dr. Bettencourt is always super nice and down to earth. One of my favorite things about this place is how non-pushy they are. They suggest certain vaccines, checks, etc. and then print out a price sheet for you. Then they give you time to decide while they’re in the other room. They will let you know which ones are most important if you’re tight on money. They even include my 8 y/o in the conversations which I appreciate. I’m extra impressed, because Dr. Bettencourt himself called this morning to see how my cat’s ear infection is doing. Definitely will never be going anywhere else!!

Andie LindkeAndie Lindke

Great and Friendly Service with Great Pricing!!! Thank You!!

Kacee A. Hamre PerezKacee A. Hamre Perez

Friendly staff. Clean. Informative. My cat feels comfortable here.

Cody ThurmanCody Thurman

This is one of the best veterinary hospitals I've been to in a long time. The compassion for my late dog and myself was top notch. We found our new vet. Thanks to all that helped today with Annie.

Eric HulenEric Hulen

Came in to get a checkup since my little pug had been around a parvo dog and I was very worried. Dr. Matthew Bettencourt answered all my questions and gave me great tools to help both prevent and care for a possible sick puppy.

Later that week he personally called me up to check in on my pug. This is just one of many examples of why this Vet is the best.

Melissa KellyMelissa Kelly

the staff is great and so good with my pup, Meatball!

Vyvette MossmanVyvette Mossman

Thankful for a Vet who cares about the animals, plus he doesn't charge you an arm & a leg to take care of them!

Eileen Suzanne ChavezEileen Suzanne Chavez

Best Veterinary Doctor and staff in Chico!

Allison MilgromAllison Milgrom

Loved loved LOVED everything about our visit here! Dr. Bettencourt and his staff were amazing. They were the nicest, most considerate people. I have taken my dog to other vets where not only was she misdiagnosed but the staff was just plain rude. Not here! Not only did the staff here treat me well as a doggie mom but now we know what's going on with my girl (finally!) and the staff, knowing she was a nervous dog, handled her beautifully. I'm sold. All my animals will be going here now!

Suzette Malotte WardSuzette Malotte Ward

What can i say?
This vet gave us hope and clarity to our pomchi's recovery from a pit bull attack! He was very lucky to survive and luckier to be given the excellent care he received here.

Shannon SinkovichShannon Sinkovich

just got home from my first visit. my pup is only 6 months old and was extremely excited about the new place and had a freak out when other dogs started coming in (sorry about that, we're still working on how to behave around other dogs). the staff here was understanding and quickly got him into a room so he could calm down. My visit was pleasant and I felt like they took the time to talk to me about any questions I had and were great at handling my extremely hyper dog. Will definitely make this my go to vet in Chico!

Jason O.Jason O.

Best in Town!

This was only my second trip to CCAH, today we saw a new vet (sorry I forgot her name) and she was great! Good hire Dr. B! She and the entire...

Lori McIntosh GonzalesLori McIntosh Gonzales

I absolutely love this place. I have been to many vets throughout the years being involved in rescue and having a handful of pets of my own and have never experienced such great service. I drive 2.75 hours now to bring my pets. I am from the Bay Area and the costs are twice as much here and I feel like everytime I go they are trying to get me to do so many unnecessary things. Dr. Bettencourt has called me to follow up on my dogs after they have had there dentals and extractions. The prices are amazing. It is refreshing to take my babies somewhere and feel like they are important to the vet and the staff. I am so very impressed with this place.

Shelly DenhamShelly Denham

When NOOOO one would save my melly belly chico creek did thank you again

Carrie Silva PavisCarrie Silva Pavis

Love Dr. BETTENCOURT AND HIS STAFF. Amazing people so happy to have them taking care of my fur babies.

Denise CreekpaumDenise Creekpaum

I love this place
I used to go to Valley Oak
At least here I KNOW WHO TREATS MY PETS
Thanks Dr B
Skye is feeling great ���

Nicole SchallesNicole Schalles

Dr. Bettencourt and his staff are amazing. I would recommend them to anyone.

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