Reviews

We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!

Eileen Suzanne ChavezEileen Suzanne Chavez

Best Veterinary Doctor and staff in Chico!

Jessica P.Jessica P.

Just beyond the best! EVERYONE is extremely, extremely kind. All the vet techs and receptionist are so patient and understanding. Whenever I call it...

Beth Henley-GeiseBeth Henley-Geise

We love how the staff cares for our animals! Friendly, professional, knowledgeable.

Duane LongDuane Long

All staff helpful and friendly and love animals. Both doctors are very knowledgeable. Just tried their curbside service yesterday and was very impressed!

Julie Ricks McClinticJulie Ricks McClintic

Great vet. Kind, compassionate, good communicators, clean, and very affordable. I couldn't ask for better. My cats were very well taken care of. Thank you.

Eric HulenEric Hulen

Came in to get a checkup since my little pug had been around a parvo dog and I was very worried. Dr. Matthew Bettencourt answered all my questions and gave me great tools to help both prevent and care for a possible sick puppy.

Later that week he personally called me up to check in on my pug. This is just one of many examples of why this Vet is the best.

Diane Gustafson ForresterDiane Gustafson Forrester

Absolutely, a great, caring, place to bring your beloved pet!

Jordyn BettencourtJordyn Bettencourt

Dr. Bettencourt is amazing he gives his full effort and he really cares about his patients and the owners. He does some amazing work.

Lori McIntosh GonzalesLori McIntosh Gonzales

I absolutely love this place. I have been to many vets throughout the years being involved in rescue and having a handful of pets of my own and have never experienced such great service. I drive 2.75 hours now to bring my pets. I am from the Bay Area and the costs are twice as much here and I feel like everytime I go they are trying to get me to do so many unnecessary things. Dr. Bettencourt has called me to follow up on my dogs after they have had there dentals and extractions. The prices are amazing. It is refreshing to take my babies somewhere and feel like they are important to the vet and the staff. I am so very impressed with this place.

Vyvette MossmanVyvette Mossman

Thankful for a Vet who cares about the animals, plus he doesn't charge you an arm & a leg to take care of them!

Shelly MillerShelly Miller

When NOOOO one would save my melly belly chico creek did thank you again

Anna SimcoxAnna Simcox

Highly recommend Dr. Bettencourt and his staff - I love their location and updated office!

Loretta PriceLoretta Price

All of our pets have gone to Chico Creek Animal Clinic. Dr. Matthew Bettencourt, Wendy, Shelly and Kelly have given excellent service!

Brenda ChittendenBrenda Chittenden

We moved home 4 years ago, and Dolce, (my Yorkie) had gone to the emergency vet for a wedged bladder stone. He needed surgery, but the price they quoted was astronomical. I called around, and the office staff by phone alone, made me feel like this was “our” new Vet. Recently Dolce has been having more issues, including another bladder stone. Every time I’ve taken Dolc in, Dr. Bettencourt and his staff have been incredible! Kind, knowledgeable, and trustworthy. They aren’t out for your money. They care about you, and your pet. We had some decisions to make today, and several different options. Dr. Bettencourt is honest and he and I worked out a health plan that I think is just right for my baby boy. I wouldn’t trust him with any other Vets office! Thank you Dr. B and staff, for always having our best interest at heart!

Holly Staley-PadillaHolly Staley-Padilla

Thank you for all your help with my grandmas cat!! The cat was so scared and shy! You made her feel comfortable while she stayed a few nights at your hospital!! Your care for her was wonderful!! I appreciated all the updates so my grandma didn't have to worry about her cat!! The cat has made a full recovery and is doing great!! Thanks to Dr. Bettencourt and his entire staff!!!!!!

Lalanya RothenbergerLalanya Rothenberger

Dr Bettencourt is the best! He spends time with you to explain and answer all your questions. He and his staff went above and beyond to save my puppy’s life. He has also been able to correctly diagnose and treat the multiple animals we’ve take there.

Michele W.Michele W.

I've known Dr. Bettencourt for over 20 years. Not only is he a wonderful human being, he's passionate about helping animals and he's incredibly competent...

Crystal OneyCrystal Oney

I will not take my animals anywhere else. I will recommend Chico Creek Animal Hospital to anyone needing a vet.

Melissa KellyMelissa Kelly

the staff is great and so good with my pup, Meatball!

Allison MilgromAllison Milgrom

Loved loved LOVED everything about our visit here! Dr. Bettencourt and his staff were amazing. They were the nicest, most considerate people. I have taken my dog to other vets where not only was she misdiagnosed but the staff was just plain rude. Not here! Not only did the staff here treat me well as a doggie mom but now we know what's going on with my girl (finally!) and the staff, knowing she was a nervous dog, handled her beautifully. I'm sold. All my animals will be going here now!

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