We want to hear from you! Our goal is to consistently deliver the best available patient care and exceptional client service, and your valuable feedback helps us to both achieve that goal and to communicate the value of our services to others. Please also consider leaving feedback about your experience here so that others may learn more about the quality of our care. We appreciate it!

Karen GreenhawKaren Greenhaw

Dr. Bettencourt and staff are simply the best! Wouldn't take our beloved pets anywhere else.

Eric HulenEric Hulen

Came in to get a checkup since my little pug had been around a parvo dog and I was very worried. Dr. Matthew Bettencourt answered all my questions and gave me great tools to help both prevent and care for a possible sick puppy.

Later that week he personally called me up to check in on my pug. This is just one of many examples of why this Vet is the best.

Julie Ricks McClinticJulie Ricks McClintic

Great vet. Kind, compassionate, good communicators, clean, and very affordable. I couldn't ask for better. My cats were very well taken care of. Thank you.

James LehrJames Lehr

I was blown away by both the caring atmosphere and high tech facility! The entire staff was not only friendly, knowledgable and understanding, they truly care about not only your pet but you as an owner! I have never had such great service and personal attention from a vet and the staff alike. I was provided with several treatment options and detailed information before i needed to make a decision and i never felt pressured to approve anything i was not comfortable with. Dr Bettencourt even clipped Corky's nails and gave her a good tooth cleaning for free! Anyone who has a Jack Russell knows what a pain a nail clipping can be. They also provided detailed information about post-op care via email before i even picked Corky up. Having a detailed report of your pet's status before you pick up your loved one after surgery gives a piece of mind that has no price tag. And speaking of the price tag, they are most honest and fair practice i have ever had the pleasure of visiting. My coworker had a similar procedure performed for his dog by another clinic and it cost twice as much for half the care! If you choose another animal hospital for the care of your loved one you are doing your pet a disservice. I will bring all of my pets to Chico Creek Animal Hospital for any of their Medical needs!

Allison MilgromAllison Milgrom

Loved loved LOVED everything about our visit here! Dr. Bettencourt and his staff were amazing. They were the nicest, most considerate people. I have taken my dog to other vets where not only was she misdiagnosed but the staff was just plain rude. Not here! Not only did the staff here treat me well as a doggie mom but now we know what's going on with my girl (finally!) and the staff, knowing she was a nervous dog, handled her beautifully. I'm sold. All my animals will be going here now!

Eileen Suzanne ChavezEileen Suzanne Chavez

Best Veterinary Doctor and staff in Chico!

Loretta PriceLoretta Price

All of our pets have gone to Chico Creek Animal Clinic. Dr. Matthew Bettencourt, Wendy, Shelly and Kelly have given excellent service!

Brenda ChittendenBrenda Chittenden

We moved home 4 years ago, and Dolce, (my Yorkie) had gone to the emergency vet for a wedged bladder stone. He needed surgery, but the price they quoted was astronomical. I called around, and the office staff by phone alone, made me feel like this was “our” new Vet. Recently Dolce has been having more issues, including another bladder stone. Every time I’ve taken Dolc in, Dr. Bettencourt and his staff have been incredible! Kind, knowledgeable, and trustworthy. They aren’t out for your money. They care about you, and your pet. We had some decisions to make today, and several different options. Dr. Bettencourt is honest and he and I worked out a health plan that I think is just right for my baby boy. I wouldn’t trust him with any other Vets office! Thank you Dr. B and staff, for always having our best interest at heart!

Melissa KellyMelissa Kelly

the staff is great and so good with my pup, Meatball!

Nicole SchallesNicole Schalles

Dr. Bettencourt and his staff are amazing. I would recommend them to anyone.

Carrie Silva PavisCarrie Silva Pavis

Love Dr. BETTENCOURT AND HIS STAFF. Amazing people so happy to have them taking care of my fur babies.

Duane LongDuane Long

All staff helpful and friendly and love animals. Both doctors are very knowledgeable. Just tried their curbside service yesterday and was very impressed!

Jennifer Ruehle ElliottJennifer Ruehle Elliott

I don't trust my pets with just anyone - and when Dr. Bettencourt moved his practice from Ceres to Chico, it would have been very easy for me to find a local vet. Isn't it ridiculous to drive almost 3 hours for veterinary care? I worked with Dr. B and Wendy before I became a teacher, and I can safely say there is not a more caring, more talented, more knowledgeable team anywhere. When my cat needed extensive dental surgery and my dog had a weird rash, I packed everybody up and headed to Chico! Now everyone is feeling much better (though the dog is horrified at the cone of shame he has to wear), my checking account didn't suffer as much as I had feared it would, and I know my pets got the best care for their individual needs. Thank you, Dr B, Wendy, and the delightful ladies at the front desk for your warmth, your compassion, and your excellent care!

Jordyn BettencourtJordyn Bettencourt

Dr. Bettencourt is amazing he gives his full effort and he really cares about his patients and the owners. He does some amazing work.

Jennie HydeJennie Hyde

We found the right place for our dog Maddie .The nicest Vet and staff in town .By the way Dr.Bettencourt Maddie didn’t need her meds for travel.She was great even in the hotel.Has loved the dog park at Del Mar beach .Thank you so much .

Theresa TuckerTheresa Tucker

I highly recommend Dr. Bettencourt and his staff, they are very pet friendly, professional and clean. They go way out of their way to make you and your pets feel welcome. Dr. Bettencourt spends quality time with you and your pet and clearly explains everything to you so you can understand what is going on with your pets. His prices are very reasonable. I would highly recommend taking your pets to see Dr. Bettencourt and his staff.

Cody ThurmanCody Thurman

This is one of the best veterinary hospitals I've been to in a long time. The compassion for my late dog and myself was top notch. We found our new vet. Thanks to all that helped today with Annie.

Anna SimcoxAnna Simcox

Highly recommend Dr. Bettencourt and his staff - I love their location and updated office!

Holly Staley-PadillaHolly Staley-Padilla

Thank you for all your help with my grandmas cat!! The cat was so scared and shy! You made her feel comfortable while she stayed a few nights at your hospital!! Your care for her was wonderful!! I appreciated all the updates so my grandma didn't have to worry about her cat!! The cat has made a full recovery and is doing great!! Thanks to Dr. Bettencourt and his entire staff!!!!!!

Michele W.Michele W.

I've known Dr. Bettencourt for over 20 years. Not only is he a wonderful human being, he's passionate about helping animals and he's incredibly competent...

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